Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of our website and the purchase of any mobile phones, accessories, or services offered through it. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our site.
1. Use of Website
You may use our website for lawful purposes only. You agree not to misuse the site or assist anyone in doing so. Prohibited conduct includes:
1) Accessing data not intended for you.
2) Tampering with the website’s security features.
3) Attempting to interfere with service functionality.
2. Account Registration
To place orders or access certain features, you may be required to create an account. You are responsible for keeping your login credentials confidential and for all activities under your account.
3. Product Information & Availability
We strive to ensure all product descriptions, images, pricing, and availability are accurate. However, we reserve the right to correct any errors or omissions, and to change or update information without prior notice. Products listed on our website are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
4. Pricing & Payments
All prices are displayed in Canadian Dollar and include applicable taxes unless stated otherwise. We accept payment via Interac transfer, credit cards, PayPal, etc.
We reserve the right to refuse or cancel orders if there is an error in pricing or product availability.
5. Express Shipping & Delivery
Express Shipping times are estimates and not guarantees. We are not responsible for delays caused by carriers, or other external factors. You are responsible for providing accurate shipping information. For full details, see our Express Shipping Policy page.
6. Returns & Refunds
We offer returns or exchanges within 30 days of delivery, provided items are unused and in original packaging. Some items may be non-returnable. For more information, please see our Return Policy.
7. Warranty
We offer a 60-day warranty from the date of delivery on eligible products. This warranty covers manufacturing technical defects and hardware malfunctions under normal use. Please note that some issues may not be covered under warranty. For complete details, including what is and isn’t covered, please refer to our Warranty Policy.
8. Intellectual Property
All content on our website—including text, graphics, logos, and product images—is owned or licensed by Cellular Planet and protected by intellectual property laws. Unauthorized use is prohibited.
9. Third-Party Links
Our website may contain links to third-party sites. These links are provided for convenience only. We do not control or endorse third-party content and are not responsible for their practices.
10. Limitation of Liability
To the maximum extent permitted by law, Cellular Planet shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or purchase of products.
11. Indemnification
You agree to indemnify and hold harmless Cellular Planet, its affiliates, and employees from any claims, losses, damages, or expenses arising from your use of the website or violation of these Terms.
12. Changes to Terms
We may update these Terms at any time. Changes will be effective once posted. Continued use of the website after changes are made indicates your acceptance of the revised Terms.
13. Governing Law
These Terms are governed by the laws of Canada / Ontario. Any disputes shall be resolved in the courts located.
14. Contact Us
For questions or concerns regarding these Terms, please contact: Email: info@cellularplanet.ca